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Retail Consulting
expertise
Towards a new era of Luxury & Retail
In the world of luxury and retail, every detail embodies excellence. Today, digital technology is proving to be a subtle yet powerful lever, enhancing the in-store experience. Customers no longer simply come to purchase a product, but aspire to experience a unique emotion, an exceptional moment. Increasingly connected, they demand a fluid, personalised and immersive journey that is a true sensory signature.
By integrating cutting-edge technologies, luxury brands and retailers are orchestrating deeply emotional experiences that remain true to the spirit of their heritage.
The sector is reinventing itself, offering much more than just service: a truly exceptional experience.
Your strategic issues
Our support
Vision & design of the customer experience
We work with you to develop a unique omnichannel vision that is perfectly in tune with the codes and requirements of luxury retail. Based on your customers’ expectations, we co-create a tailor-made boutique experience that is consistent with your brand’s universe and your digital ambitions.
Deployment & operational integration
We orchestrate the deployment of your digital devices in-store with high standards, rigor, and attention to detail: coordinating stakeholders, testing in real-world conditions, change management support, and expert training for your retail teams.
Each project is carried out with an agile, tailor-made approach, where quality of execution and real-world conditions are at the heart of our priorities.
Performance monitoring & continuous optimisation
With a focus on sustainable excellence, we support you after deployment in fine-tuning performance: adoption rates, quality of use, impact on conversion, satisfaction levels.
Each system is continuously analyzed, adjusted, and enhanced to ensure an ever more fluid and relevant experience that is aligned with your company’s standards.
Our convictions
Excellence at the heart of every project
We design each digital experience as a signature of excellence, perfectly in tune with the demands of luxury and high-end retail.
Our ambition: to imagine and deploy innovative digital in-store solutions, designed to enhance customer relations while revealing the uniqueness of your brand.
Innovation at the service of retail
When mastered, digital technology becomes a vehicle for emotion and distinction.
We combine creativity, technological expertise, and attention to detail to craft immersive, seamless, and memorable customer journeys that are in perfect harmony with the values and heritage of luxury.
People at the heart of transformation
Because the customer experience begins with the employee experience, we place people at the heart of our approach. By supporting your teams in the field and working with you to develop each step, we ensure smooth, committed, and sustainable adoption, enhancing your operational and emotional performance.
Our offers
in 2024. More than just a place to make transactions, they are becoming immersive showcases and strategic digital hubs (delivery, returns, exchanges).
The customer experience must be fluid, harmonious, and integrated. Adone Conseil supports you in transforming your points of sale to build customer loyalty, optimize performance, and place your stores at the heart of your omnichannel strategy.
experience. To stand out, it is no longer enough to innovate: you have to do so meaningfully. At Adone Conseil, we design tailor-made digital strategies that focus on your customers rather than your products. Thanks to our expertise in in-store technologies and the expertise of our consultants, we turn your digital transformation into a lever for engagement, loyalty, and performance.
best digital solutions on the market and optimizes your retail processes—inventory, receiving, KPI management—to enhance operational efficiency. Our consultants combine business expertise and technological excellence to enhance every point of contact.
Precise traceability, connected mirrors and fitting rooms, enhanced security. Adone Conseil elevates your RFID projects, from the most modest implementations to the most ambitious solutions, to create an exceptional customer experience. We support you in choosing elite partners and ensuring optimal deployment in your stores.
your projects and daily operations. With expert consultants in all digital technologies, Adone Conseil guides you toward excellence in your retail and omnichannel projects.
Adone Conseil orchestrates the logistics solution and leverages customer data to deliver a seamless in-store and online experience.
Do you have a project ?
Let’s discuss your ambitions and see how our expertise can accelerate your transformation.
Do you have an expertise ?
We are always looking for passionate talent to join our teams and work on exciting projects.